1. What kind of watches you got?
Our ranges of watches we offer, come in;
Iconic brands hand-crafted and elegant : Luxury Watches of all time.
Fashion watches: The fashionable models that fit the modern style depths.
Sports Watches — watches built to last and function for an active life
2. How can I place an order?
To place an order:
Decide: Click here to view our collection and choose the desired watch
Click on Add to Cart for the required item
CheckOut:- Kamare me jaai rakhe saman ko check karen. Checkout per click karain Then just follow the prompts to enter your shipping details and payment information.
Step 3Confirm: Check your order and enter the details to place it. Once everything is done your order would be successfully placed. And you will receive a confirmation email for the same!
3. WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Credit & Debit Cards: Visa, MasterCard, American Express and Discover
PayPal: Payment via your PayPal account
Other Ways: You may also be offered to select the payment method once you go through your order.
4. How do I track my order?
Once you have placed your order and the product has been dispatched, an email sent to confirm that will contain a tracking number for newly place delivery. You will find a tracking number on our shipping partner website to track the delivery status.
5. Return & Refund Policy?
See our Refund and Returns Policy for more details how to return items / get refunds In summary:
All returns must be made 30 days from the date delivered.
The items must be unworn, undamaged and in their original packaging with all tags still attached.
There is no way to refund the cost of shipping, and returns shipments not paid by our store will be charged against your account except for factory defects.
6. How do I exchange a watch?
To exchange a watch:
To exchange an item, contact our customer service team at [insert your email here].
Return: Have money sent back to original watch following our Refund and Returns Policy.
New Order: Your exchange will be processed, and the replacement item will ship to you when we receive your returned merchandise.
7. Are you shipping internationally?
At this time, we only ship within the United States. Please stay tuned for future shipping options developments.
8. How do I reach their customer service?
Contact our support service via:
Email: Support@deluxecarte.shop
Address: 5212 nectar circle Elk Grove California 95757 USA
Phone: +1 (747) 293-8063
9. Item is broken or defective? What do I have to do?
If you receive a faulty or incorrect item, please contact us at [insert email]. Simply include your order number and state the issue. Return shipping will be our responsibility; we offer a replacement or refund.
10. How do I care for my watch?
How to make your watch last for years:- Wash the container with soap.
Clean Regularly: Remove the watch head and band using a soft piece of cloth.
Do NOT get It Wet: NEVER submerge it in water, especially if it is not advertised as waterproof.
Proper storage :When not wearing, please keep your watch in a dry and cool place.
The warranty is dependent on brand and model. For more details about your product warranty, refer to the information included with your watch or simply look at our website.
12. Sign up for our newsletter.
Enter your email address in the subscription box located at the bottom of our website to subscribe for updates on new arrivals, special offers and more! You can even sign up for it during checkout.
13. Where can I find your store?
We Sell Our Products Online From [Deluxecarte. shop]. Currently we do not have brick and mortar retal locations
14. How to Update Account Information?
You can also update your account information by signing into our website and going to the how-to… document section of “EDIT YOUR ACCOUNT INFORMATION.” You will be able to adjust personal info like billing and shipping addresses — as well as your payment information here.
Need More Help?
Email: Support@deluxecarte.shop
Address: 5212 nectar circle Elk Grove California 95757 USA
Phone: +1 (747) 293-8063